ExecuJet MRO Services Group Privacy Policy
INTRODUCTION
ExecuJet MRO Services Group (“ExecuJet MRO”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals and complying with applicable data protection laws and regulations across all regions in which we operate.
This Privacy Policy applies to ExecuJet MRO Services Group globally, including operations in:
- Malaysia
- South Africa
- Belgium
- Australia
- New Zealand
- United Arab Emirates (UAE)
This website, www.execujet-mro.com (the ‘Site’), is owned and operated by ExecuJet MRO Services Pty Ltd headquartered in South Africa and forms part of the ExecuJet MRO Services Group.
We are committed to handling personal data in compliance with:
- EU General Data Protection Regulation (GDPR)
- Malaysia Personal Data Protection Act 2010 (PDPA)
- UAE Personal Data Protection Law (PDPL)
- South Africa Protection of Personal Information Act (POPIA)
- Australia Privacy Act 1988
- New Zealand Privacy Act 2020
This Privacy Notice explains how we collect, use, disclose, transfer and protect your personal data when you use our website, engage with our services, or interact with ExecuJet MRO Services Group globally.
This Privacy Notice applies to the main personal data processing ExecuJet MRO Services performs. Information relating to specific processing or tools may be detailed in a dedicated privacy notice.
By accessing the Site or providing your personal data to us, you agree to the practices described in this Privacy Notice.
WHAT IS PERSONAL DATA?
Personal data is information that can be used to identify a person either directly or indirectly. It includes information such as name, contact details, identification numbers, financial data, location data or online identifiers.
WHAT PERSONAL DATA DO WE USE?
Depending on the nature of your relationship with ExecuJet MRO Services, we collect, use and process the following categories of personal data:
Identification Data
- Name(s)
- Family name(s)
- Contact details (postal address, email, telephone number(s))
- Signature
- Citizenship / nationality
- Age
- Gender
- Date of birth
- Place of birth
- ID number
- Passport number
- Social security number
- Picture / image
- Voice recordings
- Videos
- Security video surveillance (CCTV)
- Audio recordings
- Car registration
- Driver’s license
Professional Data
- Curriculum Vitae
- Employment details
- Employer information
- Shareholder information
Economic and Financial Data
- Bank details
- Credit card details
IT Data
- IP address
- User account details
- Company identifiers / corporate IDs
- Security pass number
- Smartcards
- Cookie identifiers
- Tracking technologies
- RFID tags
- Activity logs
- Passwords for IT systems
We may collect this personal data:
- Directly from you
- Indirectly through your organisation
- From publicly available sources
WHAT ARE THE PURPOSES OF PROCESSING YOUR PERSONAL DATA?
ExecuJet MRO Services may process your personal data for the following purposes:
- Website Browsers / Administration
We may use your personal data for administrative purposes including:
- Website analytics
- Security monitoring
- Fraud prevention
- Policy enforcement
- Reporting
- Marketing
We may use your personal data for:
- Newsletters
- Service updates
- Marketing communications
- Promotional campaigns
- Communication
We may use your personal data to:
- Respond to requests
- Send event invitations
- Conduct surveys
- Manage conferences and airshows
- Recruitment
We may use personal data for:
- Recruitment
- Candidate evaluation
- Hiring decisions
- Business Activities and Customer Services
We may use your personal data for:
- Customer relationship management
- Technical support
- Supplier management
- Procurement
- Public affairs
- Intellectual property management
- Guest travel management
- Research and Development
We may use your personal data to:
- Improve services
- Improve website
- Improve customer experience
- Security and Health & Safety
We may use personal data for:
- Access control
- IT security
- CCTV monitoring
- Site access
- Health and safety procedures
- Legal Obligations
We may use your personal data to:
- Comply with legal requirements
- Respond to authorities
- Meet regulatory obligations
- Protection of ExecuJet and Others
We may process personal data to:
- Prevent fraud
- Investigate illegal activities
- Protect individuals
LEGAL BASIS FOR PROCESSING PERSONAL DATA (GDPR)
We process your personal data under the following legal basis:
- Contractual necessity
- Consent
- Legitimate interest
- Legal obligations
- Public interest
WHO WILL RECEIVE YOUR PERSONAL DATA?
We may disclose personal data to:
- ExecuJet MRO Services Group entities
- Dassault Aviation (Holding Company)
- Service providers
- Business partners
- Advisors and consultants
- Authorities
- Third parties in mergers or acquisitions
INTERNATIONAL TRANSFERS OF PERSONAL DATA
Personal data may be transferred between:
- UAE
- Malaysia
- South Africa
- Belgium
- Australia
- New Zealand
Transfers are protected using:
- Standard Contractual Clauses
- Intra‑group agreements
- Adequacy decisions
- Legal safeguards
DATA RETENTION
We retain personal data only as long as necessary for:
- Business purposes
- Legal obligations
- Regulatory requirements
Newsletter data is retained until you unsubscribe.
SECURITY OF PERSONAL DATA
We implement:
- Technical safeguards
- Organizational safeguards
- Access controls
- Security monitoring
YOUR RIGHTS (GDPR & GLOBAL RIGHTS)
You have the right to:
- Access
- Rectification
- Erasure
- Restriction
- Data portability
- Object
- Withdraw consent
AUTOMATED DECISION MAKING
As a matter of principle, we do not use fully automated decision-making processes such as profiling. If this were to change, you would be informed.
COOKIES
ExecuJet MRO Services uses cookies and other trackers on its websites, as described in our cookies.
DATA PROTECTION OFFICER (DPO)
ExecuJet MRO Services Group has a Group Data Protection Officer (DPO) responsible for overseeing data protection and privacy compliance across all regions.
For any privacy-related enquiries, concerns, or complaints, you may contact the Group Data Protection Officer:
Email: groupdpo@execujet-mro.com
REGIONAL PRIVACY SECTIONS
United Arab Emirates (UAE)
ExecuJet MRO Services UAE operates in compliance with:
- GDPR (where applicable)
- UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection
ExecuJet MRO Services UAE processes personal data in accordance with applicable local data protection laws and GDPR where applicable. Cross‑border data transfers may occur within the ExecuJet MRO Services Group and to authorised third‑party service providers, subject to appropriate safeguards including intra‑group agreements and Standard Contractual Clauses.
Contact:
ExecuJet MRO Services Dubai
Al Maktoum International Airport
Dubai South, UAE
Email: dubai@execujet-mro.com
Malaysia
ExecuJet MRO Services Malaysia operates in compliance with:
- GDPR (where applicable)
- Personal Data Protection Act 2010 (PDPA)
For the purposes of the PDPA, ExecuJet MRO Services Malaysia is the Data User in respect of personal data processed in Malaysia or in the context of its Malaysian operations.
Personal data processed by ExecuJet MRO Services Malaysia is collected and used only for lawful purposes directly related to its business activities and reasonably necessary for those purposes.
For personal data subject to Malaysian law, processing is carried out primarily on the basis of consent, contractual necessity, and compliance with applicable Malaysian legal and regulatory obligations, in accordance with the PDPA.
Where personal data is transferred outside Malaysia, such transfer is conducted in accordance with section 129 of the PDPA, including where consent has been obtained or where the transfer is otherwise permitted under the PDPA.
Contact:
ExecuJet MRO Services Malaysia
Off Jalan Lapangan Terbang Sultan Abdul Aziz Shah
Seksyen U3, 40150
Shah Alam, Selangor, Malaysia
Email: kualalumpur@execujet-mro.com
South Africa
ExecuJet MRO Services South Africa operates in compliance with:
- GDPR (where applicable)
- Protection of Personal Information Act (POPIA)
ExecuJet MRO Services South Africa processes personal data in accordance with POPIA and GDPR where applicable. Cross‑border transfers may occur within the ExecuJet MRO Services Group and to authorised third parties subject to appropriate safeguards.
Contact:
ExecuJet MRO Services South Africa
Lanseria International Airport
South Africa
Email: southafrica@execujet-mro.com
Belgium
ExecuJet MRO Services Belgium operates in compliance with:
- GDPR
- Belgian Data Protection Laws
ExecuJet MRO Services Belgium processes personal data in accordance with GDPR and Belgian data protection laws. Cross‑border transfers may occur within the ExecuJet MRO Services Group with GDPR‑compliant safeguards.
Contact:
ExecuJet MRO Services Belgium
Brussels Airport
Belgium
Email: belgium@execujet-mro.com
Australia
ExecuJet MRO Services Australia operates in compliance with:
- GDPR (where applicable)
- Privacy Act 1988
ExecuJet MRO Services Australia processes personal data in accordance with the Australian Privacy Act and GDPR where applicable. Cross‑border transfers may occur to ExecuJet MRO global entities and authorised third parties subject to appropriate safeguards.
Contact:
ExecuJet MRO Services Australia
Melbourne Airport
Australia
Email: australia@execujet-mro.com
New Zealand
ExecuJet MRO Services New Zealand operates in compliance with:
- GDPR (where applicable)
- Privacy Act 2020
ExecuJet MRO Services New Zealand processes personal data in accordance with the Privacy Act 2020 and GDPR where applicable. Cross‑border transfers may occur within ExecuJet MRO global entities subject to appropriate safeguards.
Contact:
ExecuJet MRO Services New Zealand
Auckland Airport
New Zealand
Email: newzealand@execujet-mro.com
ADDITIONAL NOTICES
for California residents
Pursuant to the California Consumer Privacy Act of 2018 (CCPA): We do not sell your personal information to third parties, and we will not sell your personal information to third parties unless provided otherwise by a specific privacy notice. We do not discriminate against California residents who exercise their CCPA privacy rights. To exercise your California privacy rights, please refer to the section “What are your rights?”.
China Residents
We may provide and transfer your personal information to other entities in and outside of China in accordance with this privacy notice or for other legitimate reasons. We will comply with the applicable obligations and requirements under the Personal Information Protection Law of the People’s Republic of China (PIPL) in relation to sharing and cross-border transfers of personal information.
CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy periodically. Changes will be published on this Site, and we encourage you to review this notice regularly. This Privacy Information Notice was last updated in April 2026.
