Senior Systems Engineer (Dubai)

System administration

• Maintenance and administration of Vmware Vsphere Infrastructure
• Maintenance and administration of Microsoft Azure Infrastructure
• Maintenance and administration of Microsoft Office 365 Applications including Exchange Online , Teams, One Drive and Sharepoint Online
• Maintenance and administration of Windows Servers and Windows / Mac Client Computers, Smartphones, Tablets and Endpoint Devices
• Maintenance and administration of Veeam Backup and Replication Infrastructure
• Maintenance and administration of SAN and NAS Backup Repositories
• Implementation and Maintenance of Offsite Backup & Replication Technologies
• Audit and Test the DR Plans
• Maintenance and administration of Digital Signage
• Maintenance and Administration of A3/A4 Multifunctions, Barcode / QR Code Scanners / Printers / Handhelds
• Maintenance and Administrationi of Access Control. Time & Attendance and Visitor Management systems
• Implementation and Maintenance of Cloud Managed Endpoint Protection Solutions
• Implementation and Maintenance of Centrally / Cloud Managed Software Patch Management tools and services
• Ensuring all endpoints in the domain are compliant with ExecuJet MRO Services and Security Policies
• Good Knowledge of Helpdesk Application and managing the Helpdesk Tickets in compliance with the SLA
• Conducting and Maintaining IT Hardware and Software Audits
• Providing end user training and creating User Manuals
• Good verbal and written communication skills for understanding and assisting end users

Network administration

• Configuration and Maintenance of HP Aruba Layer 2 / Layer 3 Switching and solid understanding of Switch Stacking and Vlan Technology
• Configuration and Maintenance of Routers with good understanding of static and dynamic Routing
• Configuration and Maintenance of Fortinet Application Firewall with good understanding in configuring IDS / IPS / Web Filters and Policy Based Routing
• Configuration and Maintenance of Aruba Controller Managed WiFi Network
• End User Remote Access Management and Maintenance
• Configuring and Maintaining Site to Site IPSEC VPN
• Working Knowledge of SIEM Solution
• Working Knowledge of SDN
• Stay abreast of new technology
• Advise department heads on technical issues
• Implement new strategies/procedures

Communications

• First Level Support on Digital / IP PBX
• Mobile Device Enrolment to Company Portal
• BYOD Policies Implementation and Management

Supervisory Functions

• Assist in Managing Vendor Relationships and analyse and procure IT hardware and software
• Manage Relationship with Telco Operators and analyse the Internet / Mobile / Landline Plans with Telco
• Assist in New Product / Technology Evaluations and Demos
• Ensure the preventive maintenance from third party contractors are scheduled and completed
• Ensure vendor SLA’s are in compliance
• Manage department personnel to ensure timely support of all users, equipment and infrastructure issues